1. Pricing & Payments

All fares are per person, in USD or GBP, based on double occupancy, and include government fees.
Prices are subject to change until confirmed with a deposit or full payment.
Some rates may have limited availability and are secured on a first-come, first-served basis.

2. Cancellation & Refund Policy

All deposit payments are non-refundable, unless the cruise is cancelled by the cruise line or operator.
In the event of a cruise cancellation by the cruise line, a full refund of any deposit paid will be issued.
Cancellations made by the customer after deposit payment will forfeit the deposit amount in full.
Filing a credit/debit chargeback after booking a cruise without a valid dispute will be considered fraudulent! In such cases, we reserve the right to investigate and take appropriate action, which will include reporting to the relevant authorities.

Customers may change their cruise date by providing at least 60 days' notice, subject to availability and any fare differences.
Date changes within 60 days of departure are not permitted.

All cruises are subject to the terms and conditions of the respective cruise line or operator.
Itineraries, ports of call, and onboard services may change due to weather, operational needs, or unforeseen circumstances.

Guests are responsible for ensuring they meet all passport, visa, and vaccination requirements.
Travel insurance to cover unexpected cancellations, medical emergencies, or trip disruptions is compulsory.

Promotional fares and discounts may be subject to additional restrictions and are not always combinable with other offers.
Exclusive rates may have limited availability and are valid only for a specific booking window.

Specific cabin categories are confirmed at booking; upgrades may be available for an additional charge.
Some promotional rates may require customers to accept a guaranteed cabin, where the cruise line assigns the final cabin location.

Cruise fares do not include gratuities, specialty dining, shore excursions, spa treatments, onboard purchases, or other personal expenses.
Guests are responsible for settling all onboard charges before disembarkation.

Supercruise is not liable for cancellations, delays, or changes due to weather conditions, natural disasters, government actions, or other force majeure events beyond our control.
In such cases, guests should contact the cruise line for rebooking options or travel insurance claims.

Supercruise acts as an independent travel agency and is not responsible for the operations, safety, or policies of any cruise line.
By booking with us, you agree to hold Supercruise harmless for any cruise line changes, disruptions, or service issues.
By booking with Supercruise, you agree to these terms and the policies of your chosen cruise line.